Business Process Outsourcing

Ever increasing demand to optimise business process efficiency is driving organisations the world over to outsource their business processes to specialist providers.

When it comes to outsourcing your business process, reputation,functional experience and expertise in your areas of operation is of paramount importance. Your outsourcing partner should have proven experience in delivering best in class operations for your industry reliably.

GTL offers smart BPO services for BFSI industry to help our clients optimise their operational processes. Backed by our trasformation capabilities enabled by strong technology expertise together with years of experience and expertise in global banking and financial markets, We have all it takes to ensure your operational processes are in safe hands. Leveraging the advances in technology to bring in automation wherever possible, we provide better quality and cost effective services for our cients. Adopting innovations in technology like machine learning, robotic process automation and artificial intelligence, we bring in novel approaches to solve your business challenges.

The GTL BPO oferings are meant to help banking and financial services organisations in the following areas

Meeting Compliance and Control requirements

We help you stay on top of regulatory challenges by technology empowereing critical processes like eKYC and CKYC compliance.

Reduce operational cost through process excellence

With deep domain expertise serving major capital markets firms for decaded, we are well versed in handling the the complexities of your middle- and back- office functions right from customer on boarding to processing accounts and settlements. Our BPAAS( Business Process As a Service) offerings, combining proven process methodologies with integrated IT and business process outsourcing solutions are designed to help you manage costs effectively and focus on your core competencies.

Provide an enhanced customer experience and transparency to clients

Powered by analytics-based insights and transformation capabilities powered by innovations, we help deliver better more intuitive workflows and processes to improve the overall experience for your customers.