Transaction Authentication Solution

The Client

A major international bank which offers online banking services.

The Challenge

The customers of the bank had access to the bank’s portal to authorize payments and carry on financial transactions. It was a safe and secure method of authorization; but it was confined the transactions to desktops and laptops, as the portal was not supported on other devices.

The bank wanted to enable banking on-the-move. They wanted to develop a mobile app to facilitate authorization via smart phones and tablets.

How We Helped

GTL was asked to develop and make the transaction authentication application live in a short period. It had to be made available through different app stores – for multiple mobile operating systems. It had to support a wide variety of devices and older versions of popular operating systems too. Security was a critical factor. The app had to work only on authentic devices and provide 100% transaction safety.

GTL conceptualised, designed and delivered the complete solution in four months, with support for iOS, Android and BlackBerry devices. The application incorporates bank-level security with two-factor authentication. It offers a secure channel between the client and the server, meeting SSL, PSL and AES norms for data and channel encryption.

It underwent two rigorous rounds of testing – internally for quality assurance and business acceptance, and externally by a recognised agency, for penetration and security, receiving a fool-proof tag.

The application helped the bank to increase the overall efficiency, as transactions were made possible through a variety of devices, Enabled location-independent but secure banking and provide faster, reliable services to customers